Your horse deserves the same care every day. With an Equicom subscription, you'll never have to worry about ordering feed or supplements on time again.
Choose how often you want to receive your products, and we'll do the rest. Your order will be automatically shipped when you want it.
HOW DOES IT WORK?
1. Select your product
For a feed or supplement product, select the subscription option.
2. Choose your delivery frequency
Depending on the packaging and recommended dosage, you can choose from different delivery frequencies.
3. AUTOMATIC DELIVERY
We ensure that your order is automatically shipped according to your chosen schedule.
4. Manage whenever you want
You can adjust, pause, skip a delivery, or cancel your subscription at any time via your account.
With each product on Equicom, you can select a subscription option. Depending on the product, there are different delivery frequencies available, such as every two weeks or every month. This is based on the recommended dosage of the product.
Can I order multiple items within my subscription?
Yes, you can set multiple units of a product within your subscription. For example: you can have 3 units of a supplement delivered per month.
Can I change or cancel my subscription?
Yes, you can change or cancel your subscription at any time via your account.
NB: If you cancel your subscription after an order has been shipped, it can no longer be cancelled.
What if the products have different delivery frequencies?
If you want to combine different products but they have different delivery frequencies, we recommend adjusting the quantities so that they are synchronized. For example:
You want a supplement that is delivered every 2 weeks and feed that is delivered monthly.
To ensure they are delivered together, set the subscription to 2 pieces of the supplement per month and 1 piece of the feed per month.
What if I want multiple products in a subscription and have them delivered together?
To ensure products are delivered together, you must combine the subscriptions in the same order, otherwise they will be processed as separate orders and shipped separately.
What are the benefits of a subscription?
You will always receive a 10% discount on supplements.
Your order will be automatically placed based on the term you choose.
You don't have to worry about reordering essential supplements and feed on time.
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