Cancellation policy
Cancelling an order:
If you wish to cancel an order, please contact us by phone at +32 (0) 468 28 57 27 as soon as possible.
Before shipping:
If your parcel has not yet been collected by the shipping service, we may cancel the order.
After shipping:
If the order has already been dispatched, you can return the items according to our return policy. Please refer to the âExchanges & Returnsâ section for more information.
Incorrect order placed:
If you have accidentally ordered an incorrect item, please contact us. We will see if a change is still possible before the order is dispatched.
If you wish to cancel an order, please contact us by phone at +32 (0) 468 28 57 27 as soon as possible.
Before shipping:
If your parcel has not yet been collected by the shipping service, we may cancel the order.
After shipping:
If the order has already been dispatched, you can return the items according to our return policy. Please refer to the âExchanges & Returnsâ section for more information.
Incorrect order placed:
If you have accidentally ordered an incorrect item, please contact us. We will see if a change is still possible before the order is dispatched.
